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Where Design Thinking Meets Change Management
Welcome to Where Design Thinking Meets Change Management
Learner Package
Template Library
Playbook
Infographic Six Benefits of Employee Personas for Change Initiatives
Learning Clips
1. Kicking Off (8:06)
2. Design Thinking Frameworks (8:40)
3. Personas (9:20)
4. Empathy Mapping (8:50)
5. Journey Mapping (8:53)
6. Ideating (8:56)
7. Prototyping (7:43)
8. Testing (5:00)
9. Change Metrics (5:21)
10. Bringing it Together (7:38)
Assessment
Online Quiz
Where to from here?
Receiving Your Digital Badge
What's next?
BONUS CONTENT: Change Discovery Toolkit
Change Discovery Templates
Change Discovery User Playbook
4. Empathy Mapping
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