Frequently Asked Questions
Can I download the learning clips?
While the clips cannot be downloaded, the playbook can and it's yours to keep!
Can I watch the learning clips more than once?
Yes, you can watch the clips as often as you like during your access period.
Can I edit the templates?
Yes, of course! They are provided in PowerPoint format. We include instructions on how to change the colour palette so it suits your organisation's brand colours. And you you can edit them to suit your change initiative. Yours to keep!
We already have a change framework that we are applying in our work - how does this fit in?
This content and its application is what we can call 'methodology agnostic'. This means if you have a change framework or model in place at your organisation or change practice, you will be able to integrate these practices into your change toolkit.
What do I need to complete to gain the certification and digital credential?
You need to successfully complete the multiple-choice question exam, with 80% correct responses.
You can attempt the exam as many times as you need to during your access period.
The exam questions are based on the content presented in the learning clips and in your playbook.
What do I receive upon successful completion?
You will receive the #changehacks Design Thinker digital credential/badge.