Frequently Asked Questions
How do I get my copy of the Agile Change Playbook?
We will send it after you enrol based on your shipping address notes in enrolment. Australia Post services are a little unreliable with respect to time frames, but you do not need the Agile Change Playbook to complete thr course.
Can I download the learning clips?
While the clips cannot be downloaded, the Learner’s Package, along with the templates/template library and downloadable resources can.
Can I watch the learning clips more than once?
Yes, you can watch the clips as often as you like during your 12-month access period.
What is included in the downloadable content?
The downloadable documents are the Learner’s Package, templates you can edit and how-to guides presented in an easy-to-follow infographic format.
What is the duration of each learning clip?
Each learning clip is 6 - 13 minutes in duration.
What do I need to complete to gain the certification and digital credential?
You need to successfully complete the multiple-choice question exam, with 80% correct responses.
You can attempt the exam as many times as you need to during your access period.
The exam questions are based on the content presented in the learning clips.
What do I receive upon successful completion?
You will receive the Agile Change Manager digital credential/badge.
What’s next, after I successfully complete this program?
You remain a member of our online community of Agile Change Adventurers on Mighty Networks after completion so you can continue to connect with and learn from other agile change enthusiasts.
Is there an organisational package available for change teams?
Yes, please contact us directly on [email protected] and we will arrange an enterprise package to suit the size of your change team.